Chairside, not deskside
The phone rings while your receptionist is checking in a patient, taking a payment, or calming someone nervous about a filling. That call goes to voicemail — and most callers never leave one.
The AI Receptionist for Dental Clinics
Never miss another patient call.
NAYWA answers your clinic's phone on the first ring — during appointments, after hours, over lunch, on Saturdays — books the patient straight into your calendar, and never once sends them to voicemail.
No new number. No new hardware. It answers the line you already have.
0Calls to voicemail
<1sAvg. answer time
24/7Always at the desk
Live call feed
142 today
Built for the front desk. Trusted by the practices running it.
Riverside DentalMeridian Dental GroupCoastal Family DentistryHarbourview OrthodonticsBright Smiles ClinicNorthside Dental Studio
0
Patient calls answered
0
Calls picked up in one ring
0
Calls sent to voicemail since go-live
The problem
Every call your front desk can't take is a patient who calls the clinic down the road.
Your receptionist can't answer the phone and check a patient in at the same time. NAYWA can.
Lunch, after hours, weekends
New patients don't only call at 10am on a Tuesday. If your line goes quiet outside business hours, so does your new-patient pipeline.
One sick day, one gap
When your one front-desk person is out, every call that day is a gamble — and every gamble you lose is a patient you never see.
Ava — Riverside Dental's receptionist
The solution
Meet the receptionist who never leaves the desk.
NAYWA answers every call the way your best front-desk hire would — warm, unhurried, and exactly on-brand — then does the part your team doesn't have time for: booking it, confirming it, and logging it, automatically.
Answers instantly, every time
No hold music, no voicemail, no "we'll call you back."
Books the real appointment
Checks your live schedule and confirms a time on the spot — not a callback promise.
Sounds like your practice
A calm, professional voice your patients will assume is one of your team.
See it in action
Don't take our word for it. Watch a real call happen.
Tap a scenario. See exactly how NAYWA handles it, start to finish.
Full visibility
You don't lose control of the front desk. You finally get to see all of it.
Every call, every booking, every outcome — logged automatically, searchable in seconds.
Calls today47
Booked19
No-shows prevented6
Sarah Nguyen9:14amBookedView transcript
Marcus Webb10:02amReminder sentView transcript
Priya Raman12:41pmBookedView transcript
Tom O'Neill6:52pmBookedView transcript
Today's calls, at a glance
Full transcript on every call
No-shows down automatically
Why practices choose NAYWA
Everything your front desk does. Nothing it forgets.
Built specifically for how dental practices actually run.
Real-time booking
Checks live chair availability and confirms on the call, not "we'll follow up."
Automatic reminders
Fewer no-shows, without staff spending an hour on the phone each afternoon.
New patient intake
Collects the details your team needs before the patient sits in the chair.
Emergency triage
Recognizes urgent cases and routes them straight to the on-call dentist.
Speaks your patients' language
Handles calls in 30+ languages automatically — no patient is asked to call back later.
Sounds like your practice
A calm, professional voice tuned to your brand — not a generic assistant.
Private by design
Every call and transcript encrypted in transit and at rest, handled in line with the Australian Privacy Act.
Integrations
Works with the practice software you already run.
No new system to learn. NAYWA plugs into your calendar and practice management software.
Dentally
Core Practice
Exact
Google Calendar
Outlook Calendar
Xero
Twilio
Zapier
Do the math
See what missed calls are actually costing your practice.
Adjust the numbers below. This is your practice's math, not ours.
The honest comparison
Not a replacement for your front desk. A second set of hands that never gets tired.
| Human Receptionist | NAYWA | |
|---|---|---|
| Answers every call | During business hours, when free | Every call, every time |
| Available after hours | No | 24/7 |
| Handles multiple calls at once | No | Unlimited |
| Sick days / annual leave | Yes | Never |
| Speaks the patient's language | Depends on staff | 30+ languages, automatically |
| Books directly into your calendar | Yes | Yes |
| Remembers every detail, every time | Occasionally missed | Every call logged & transcribed |
| Builds real relationships in the practice | Yes | No — and it's not trying to |
Pricing
Straightforward pricing, sized to your practice.
Every plan includes booking, confirmations, and full call records.
Single Practice
For one location getting started.
$399/month
- Up to 500 calls / month
- Booking & calendar sync
- Call transcripts & recordings
- Email support
Most popular
Growing Practice
For practices that can't afford a single missed call.
$899/month
- Up to 2,500 calls / month
- All 30+ languages
- Practice software integrations
- Automated reminders
- Priority support
Multi-Location Group
For DSOs and multi-clinic groups.
Custom
- Unlimited call volume
- Centralized reporting
- Dedicated success manager
- Custom integrations & SLAs
Questions
Questions practice owners ask before switching on NAYWA.
No. NAYWA handles the calls your team can't get to — during patient care, after hours, and on busy days — so your front-desk staff spend less time on the phone and more time with the patients in front of them.
Yes. Calls and transcripts are encrypted in transit and at rest, with role-based access, and handled in line with the Australian Privacy Act. Enterprise plans include additional compliance options for multi-location groups.
NAYWA is trained to recognize urgent situations and immediately route the caller to your on-call dentist or a number you designate, with a summary of what was said.
No. Patients consistently don't realize they're speaking with an AI. You choose the tone and persona, and it's tuned to sound like a natural, calm member of your front desk.
No. NAYWA connects to the number your patients already call.
Most practices are live within a week. We configure it with your services, hours, and booking rules, then test it against real scenarios before it goes live on your line.
More than 30, including Mandarin, Arabic, Vietnamese, Italian, Greek and Hindi — detected automatically, with no menu or button press.
Still have questions? Book a Demo and ask us directly.
Get started
Your next patient call shouldn't go to voicemail.
See NAYWA answer a call trained on your own practice — live, in about 20 minutes.
- 20-minute walkthrough, no pressure
- Hear it handle a real new-patient call
- Clear answer on setup, pricing and timeline